Sparkle Gear knows that you want to receive your item as quickly as possible, so we do our best to ship everything from our facility within 5 business days of your order. Because every item is custom made when you order there may be some variability in this time. This means that some orders may ship faster than others depending on how busy we are in our studio and if the item you asked us to put a design on is in stock.
We regularly update our expected ship time for orders. This time can be viewed in the upper left corner of our web pages, beneath the “Welcome” banner.
Your credit card will be charged immediately upon placing your custom order. When payment is completed your order will be dispatched to our studio to be made.
Sparkle Gear generally ships within the United States via US Postal Service Priority Mail. The USPS website states that most Priority Mail shipments are delivered within two business days, however Sparkle Gear cannot make any guarantees of timing after the shipment leaves our facility.
At this time we ask that non USA customers contact us at firstname.lastname@example.org to place, pay for and arrange shipping for their orders.